Refund policy

Effective date: 7 September, 2026

Because the 365-Day AI Content Engine™ is delivered electronically and buyers receive access to downloadable materials, purchases are generally final and nonrefundable after download access has been provided.

LIMITED EXCEPTIONS

Crimson Logic AI LLC will review a refund or replacement request when:

• The customer was charged more than once for the same purchase;

• The delivered files are defective, corrupted, or inaccessible and support cannot provide a working replacement within two business days after receiving enough information to investigate;

• The customer did not receive access because of a verified delivery failure that support cannot correct; or

• A refund is required by applicable law.

HOW TO REQUEST HELP

Email ty@crimsonlogicai.com within 14 calendar days after purchase. Include the purchaser’s name, order number, purchase email address, and a description or screenshot of the access problem.

Duplicate-charge requests should be reported promptly after discovery. Do not send passwords, full payment-card numbers, Social Security numbers, or other sensitive credentials.

A change of mind, failure to use the product, lack of time, or purchase of an incompatible optional third-party tool does not ordinarily qualify for a refund.

Nothing in this policy limits any consumer right that cannot legally be waived.